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Pricing and Billing
Do I have to pay sales tax?
 

For all Australian orders, GST will be added to your total purchase. For international orders (outside of Australia) purchases are tax-free.

I have a question on my charges.
 

Click the "My Account / Order Status" link at the top right hand side of our site to review your orders. You may compare your order history on our website, with your financial records. If you have further questions or concerns, please contact customer service for further assistance.

I need a copy of my receipt/invoice.
 

Click the "My Account / Order Status" link at the top right hand side of our site to print invoices.

When will my credit appear on my account?
 

Credits usually take 7-10 business days from the time we receive your item(s).

What are my payment options?
 

You are able to pay using your credit or debit card. We accept Mastercard, Visa and American Express.
We also use the PayPal payment platform. Please note, you do not need to have a PayPal account to pay via this method. You can easily pay using your credit or debit card without having to create a PayPal account.

Your order will be shipped once we receive payment from you. Thank you!